All requests from customers are automatically entered into the internal CRM system. This is convenient for both parties, as it saves time and reduces the risk of data loss.
The structure of the form fully corresponds to the usual form of the order for the supply of goods, so customers will have no difficulties in filling it out.
The form designer has all the necessary fields to create the required form logic. If necessary, the values entered in the fields can be used for calculation - for example, the total price of an order or cargo places.
If the product catalog is represented as an XML file, physical or as a link - it can be used as the content of the fields of the bulk purchase form.Products available for selection will be automatically loaded into the form and will become available for product selection in the corresponding fields.
In the CRM system it is easy to see the data received, supporting documents, integrations with other services, as well as to track the status of each request and the history of changes.
Requests can be uploaded to a .doc or .xls file, as well as to 1C to create a bill of lading. You can do it manually to generate documents instantly, or automatically with a specified periodicity or assigning the required status to a request.
The CRM system allows you to get a ready-made summary according to a specified template. To do this, you select the period and fields to be uploaded to Excel. The amounts and number of orders can be calculated automatically.