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- Flexible restrictions.
- Integrations with HR systems.
- Security and compliance with Federal Law-152.
- Skip logic.
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By type of business process
Measure employee engagement and increase productivity (Gallup Q12 Survey)
Gallup Q12 Survey Goals
Discover
What is important for employees is how they evaluate their work, team relationships, and management actions.
Engage
To create conditions in which the team understands the goals, feels supported and takes responsibility.
Save
Understand who is losing interest in their work, and motivate and support these employees on time.
How is QForm useful when launching surveys?
Modern tools for HR:
12 Gallup Q12 statements
The Gallup Q12 questionnaire includes 12 statements, each rated by employees on a scale from 1 to 5 — from «strongly disagree» to «strongly agree».
List of statements:
- I know what is expected of me at work.
- I have the materials and equipment I need to do my work right.
- At work, I have the opportunity to do what I do best every day.
- In the last seven days, I have received recognition or praise for doing good work.
- My supervisor, or someone at work, seems to care about me as a person.
- There is someone at work who encourages my development.
- My opinions seem to count at work.
- The mission or purpose of my company makes me feel my job is important.
- My associates or fellow employees are committed to doing quality work.
- I have a best friend at work.
- In the last six months, someone at work has talked to me about my progress.
- This last year, I have had opportunities at work to learn and grow.
The responses help create an engagement index that reflects how emotionally involved employees are in their work and how connected they feel to the company.
How not to distort the results?
- The survey must be anonymous.
- You cannot change the original wording.
- It is important to explain to employees why the survey is being conducted.
- Managers should not pressure or check on employees.
- Scores should be interpreted in dynamics, not based on a single number.
- After the survey, it is important to provide feedback — employees should know that their opinions have been considered.
How to interpret the estimates?
The level of engagement
High (4.3–5.0)
Medium (3.5–4.2)
Low (<3.5)
What does it mean
Employees feel confident, understand the goals, and see meaning in their work.
There is engagement, but not among everyone; possible misunderstandings or loss of interest.
Staff do not feel supported, lose motivation, and do not believe in the value of their work.
Recommendations
Thank the team, share their experience within the company, and maintain current conditions.
Conduct a departmental breakdown, clarify problem areas, and discuss them with managers.
Talk to the team, identify the main reasons, and start with simple, clear changes.
How to Automate Data Collection?
1. Collect the Gallup Q12 survey in 10 minutes. All 12 statements are easy to add manually or with the help of an AI assistant. No need to understand code or design — work in a simple builder.
2. Collect data accurately: configure who exactly participates in the survey, restrict repeat submissions, set deadlines, and add reminders. Segment the audience: conduct surveys separately by teams, branches, new employees, or specific projects. This helps identify problems more precisely and track changes in different departments of the organization.
3. If an employee gives a low score, set up an automatic display of a comment prompt. This helps to understand the reasons and ensures important points are not overlooked.
4. Export results to Excel, PDF, or BI systems. You can also set up sending data to email, CRM, or messengers for a quick response.
5. Compare results of different departments and offices by using filter settings. This helps to see where engagement is higher or lower.
Alternative engagement metrics
For the most objective results, combine Gallup Q12 with other metrics.:
eNPS (Employee Net Promoter Score): Shows employee loyalty through one question: "Are you ready to recommend the company as an employer?"
Talent Retention Index (Retention Rate): tracks how many valuable employees remain in the company, reveals hidden motivation problems.
The level of participation in initiatives (Extra Effort Rate): indicates the activity and voluntary participation of employees voluntarily in projects and corporate events
Why QForm is Convenient for HR Teams
When to Conduct the Survey
The Gallup Q12 survey is recommended at least once every six months. It helps track engagement levels over time and observe changes after shifts within the company. It is used during business scaling, launching new departments, transitioning to remote work, and after a leadership change.
Who to Include in the Survey
The survey should cover all employees — from line specialists to managers. If needed, you can segment the audience, for example, by measuring only among new hires or within a specific department. This is especially useful for assessing adaptation, burnout, or the impact of organizational changes.
How to Work with the Results
The collected data should be analyzed and applied in management decisions. It is important to track average scores and identify weak areas for specific questions. The results should be discussed with team leaders and shared with employees to show that feedback is not ignored. This builds trust and increases willingness to participate in future surveys.
What Actions to Take
Gallup Q12 results help identify which aspects need improvement. For example, if employees don’t understand their work goals, it’s worth improving task setting and team-level communication.
If employees see no growth prospects, you can implement development programs and career support initiatives. It is important not to delay action — even small improvements increase engagement and reduce staff turnover.
Why Regular Surveys Matter
With regular surveys, you can compare results over different periods, assess the impact of changes, and promptly respond to negative signals. A repeat measurement helps confirm whether the actions taken are effective or reveal that the situation has not changed.
Result
The platform is tailored for HR processes: you can assign surveys to specific departments, set completion deadlines, and restrict repeat participation. Built-in analytics help immediately identify areas where engagement is low and where it is high.
How data is handled is crucial. All responses can be filtered, exported, and shared with managers. Clarifying comments are collected automatically, and access to reports can be configured based on team roles.
QForm helps not just to launch Gallup Q12, but to integrate it into management practices with minimal effort and maximum benefit.
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